REFUND AND CANCELLATION POLICY - ARIZTON ADVISORY & INTELLIGENCE
At Arizton Advisory & Intelligence, we strive to provide our clients with high-quality market research reports and consulting services. To maintain a fair and transparent business process, we have established the following cancellation policy:
1. Report Purchases:
- Due to the nature of our research reports, all purchases are considered final. Once a report has been dispatched or accessed, no cancellations or refunds will be provided.
- We encourage our clients to thoroughly review the sample reports, table of contents, and descriptions before making a purchase decision.
2. Subscription Services:
- Clients who subscribe to our research services may cancel their subscription by providing written notice at least 30 days before the renewal date.
- No refunds or partial reimbursements will be issued for cancellations made after the renewal date.
3. Consulting Services:
- For consulting engagements, cancellation requests must be submitted in writing at least 7 days prior to the agreed start date to receive a full refund.
- Cancellations made within 7 days of the start date will incur a 50% cancellation fee.
- Once the consulting service has commenced, no cancellations or refunds will be provided.
4. Exceptional Circumstances:
- Arizton Advisory & Intelligence reserves the right to assess refund and cancellation requests on a case-by-case basis in exceptional circumstances.
- In the event that Arizton cancels a service, full refunds will be provided to affected clients.
5. Refund Terms & Conditions:
- Refunds, if applicable, will be processed within 14 business days from the approval of the refund request.
- Refunds will be issued to the original payment method used at the time of purchase.
- Any bank charges, currency exchange fees, or other transaction costs incurred during the refund process will be deducted from the refund amount.
- Arizton Advisory & Intelligence reserves the right to deny refund requests that do not meet the outlined conditions.
For any queries related to our cancellation policy, please contact us at info@arizton.com